In Mintzberg's manager roles, the activity of serving as a liaison with other departments falls under which category of managerial roles?

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Multiple Choice

In Mintzberg's manager roles, the activity of serving as a liaison with other departments falls under which category of managerial roles?

In Mintzberg's framework, activities that involve connecting with people from other departments are about relationships and communication. Mintzberg splits manager roles into interpersonal, informational, and decisional. The liaison task sits squarely in interpersonal roles, which cover interacting with others, building networks, and coordinating across boundaries. By acting as a bridge between departments to facilitate cooperation and information flow, this activity exemplifies the interpersonal category. Informational roles focus on handling and sharing information (monitoring, disseminating, and spokesperson duties), while decisional roles center on making and enacting decisions. A separate “technical” category isn’t part of Mintzberg’s role framework, so the liaison activity doesn’t fit there.

In Mintzberg's framework, activities that involve connecting with people from other departments are about relationships and communication. Mintzberg splits manager roles into interpersonal, informational, and decisional. The liaison task sits squarely in interpersonal roles, which cover interacting with others, building networks, and coordinating across boundaries. By acting as a bridge between departments to facilitate cooperation and information flow, this activity exemplifies the interpersonal category.

Informational roles focus on handling and sharing information (monitoring, disseminating, and spokesperson duties), while decisional roles center on making and enacting decisions. A separate “technical” category isn’t part of Mintzberg’s role framework, so the liaison activity doesn’t fit there.

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