Job specialization involves ______.

• A. Breaking down jobs into broad and generalized tasks
• B. Rotating tasks frequently among workers
• C. Breaking down jobs into narrow and repetitive tasks
• D. Hiring specialists to perform specialized functions

Answer: (C)

Job specialization means dividing work into narrow, repetitive tasks so a worker can become highly proficient at a specific set of activities. This focus speeds training, reduces the time needed to perform each task, and helps ensure consistency and efficiency in production because each person becomes an expert at a small, defined part of the process. Among the possibilities, breaking work into narrow and repetitive tasks best captures this idea. Breaking tasks into broad, generalized duties would lessen specialization. Rotating tasks among workers disrupts mastery of any one task, reducing specialization. Hiring specialists to perform specialized functions describes using experts rather than structuring the job itself around narrowly defined steps.