Management involves ensuring that work activities are completed by the people who are responsible for doing them. This goal is best facilitated by performing work in a way that is ________.

• A. Efficient and effective
• B. Efficient but slow
• C. Effective but costly
• D. Quick and adaptable

Answer: (A)

This item tests how management ensures work is completed by the people responsible in a way that supports both timely delivery and quality. Performing work that is efficient and effective achieves this. Efficiency means using resources wisely and minimizing waste, so tasks are completed with the least unnecessary cost and time. Effectiveness means producing the right results and meeting the intended goals. When work is both efficient and effective, the right people stay accountable, workflows are streamlined, and outcomes align with expectations. The other options sacrifice one dimension for another—speed without regard to quality or resource use, or focusing on cost or quickness without ensuring the needed results—making them less suitable for reliably completing tasks by those responsible.