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Multiple Choice

Which of these characteristics is NOT a characteristic associated with a programmed decision?

Programmed decisions are routine and predictable, built on established rules and standard procedures. Because the situation is familiar, the steps are clearly defined, information is readily available, and ambiguity is low. The aspect that does not fit this pattern is information that is difficult to obtain, since that implies uncertainty and the need for new analysis—traits more aligned with non-programmed decisions. So, hard-to-obtain information is the characteristic that does not belong with programmed decisions.

Programmed decisions are routine and predictable, built on established rules and standard procedures. Because the situation is familiar, the steps are clearly defined, information is readily available, and ambiguity is low. The aspect that does not fit this pattern is information that is difficult to obtain, since that implies uncertainty and the need for new analysis—traits more aligned with non-programmed decisions. So, hard-to-obtain information is the characteristic that does not belong with programmed decisions.