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Multiple Choice

Which statement best describes organizational culture?

Organizational culture is the shared beliefs, values, and assumptions that influence how people behave in an organization. This shared code, often taken for granted, guides what is considered appropriate, how decisions are made, and how coworkers interact, even when there aren’t formal rules in place. Culture develops from stories, symbols, leadership behavior, routines, and the way newcomers are socialized, and it shapes behavior by determining what gets rewarded, what is tolerated, and how problems are solved. The other aspects—annual revenue, how many employees there are, or where the organization is located—describe size, scope, or structure, not the underlying norms and beliefs that drive everyday actions.

Organizational culture is the shared beliefs, values, and assumptions that influence how people behave in an organization. This shared code, often taken for granted, guides what is considered appropriate, how decisions are made, and how coworkers interact, even when there aren’t formal rules in place. Culture develops from stories, symbols, leadership behavior, routines, and the way newcomers are socialized, and it shapes behavior by determining what gets rewarded, what is tolerated, and how problems are solved. The other aspects—annual revenue, how many employees there are, or where the organization is located—describe size, scope, or structure, not the underlying norms and beliefs that drive everyday actions.